Політика повернення коштів

Return Policy
 
Effective Date: November 03, 2026.
 
Thank you for shopping with Calvely Lifestyle Limited. We want you to be satisfied with your purchase.
 
1. Return Eligibility
‑ Items may be returned within 30 days from the date you receive your order.
‑ Returned items must be unused, in original condition, and in original packaging.
‑ Custom‑made or personalized items, and final sale items are not eligible for return.

2. How to Return
To start a return, please contact our customer service via email: yan490077@gmail.com.
Please include your order number and clear photos of the item. We will provide you with return instructions.
 
Customers are responsible for return shipping costs, as well as any duties or customs fees incurred during return shipment, unless the item is defective, damaged, or sent in error.
 
3. Refunds
Once we receive and inspect your returned item, we will process your refund.
‑ Refunds will be issued to your original payment method.
‑ Refund processing time may take 5‑15 business days depending on your payment provider.

4. Damaged / Defective Items
If you receive a damaged or defective product, you must submit photos of the damage within 48 hours after delivery. We will arrange a replacement or full refund at no extra cost to you once verified.

5. Contact
For any return‑related questions, please email us at: yan490077@gmail.com.